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Bill Schrlau
  • Male
  • Southington, CT
  • United States
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Bill Schrlau's Friends

  • Susie Schurr
  • Alexandra
  • American Salon
  • Jocelyn DeChenne
  • Jada Beauty
  • avery clark
  • Joey Oso
  • Diane Sesselberg
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  • Gordon Nelson
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Bill Schrlau's Page

Profile Information

Business Name
Adam Broderick Salons & Spa
Specialty
Cutter
Instagram User Name
schrlau
Bio
Schrlau is a passionate freelance hairstylist known for his calming energy and focus. His body of work reflects his ability to give the hair purpose in supporting the clients vision. "I enjoy seeing the transformation of beauty".
Website
http://www.schrlau.com

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Bill Schrlau's Blog

Dom

Posted on September 16, 2015 at 2:04pm 2 Comments

I was teaching when I received a phone call from a photographer about helping out on a photo shoot.  When they handed me the message, memo sheet, I thought it was a joke.  It read, "call Tada, hair needed for magazine shoot/ PAID".  That  last word made the whole thing somewhat less believable.   I had no clue who Tada was but I was definitely interested in getting paid, I made the call.

When I reached Tada,…

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Plastic

Posted on September 16, 2015 at 2:00pm 0 Comments

I apologize this entry was released a bit early last week in a finger fit of mistaken button pushing.  By the time I figured out what my fingers had done, it was too late, I could not retract.  Well I did get a little feedback on my grammatical errors.  At least I know someone is reading these entries.

A couple of nights ago I was watching "Botched".  Well just the ridiculousness of reality in plastic surgery, I find entertaining, sad, so much that I can not stop watching.  I get it,…

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The Evil Walk through

Posted on September 16, 2015 at 1:14pm 0 Comments

We all have experienced great customer service, I hope. I'm sure you will agree with me, those stories are not as entertaining as the ones about absolute customer service "failures". It all begins with the internal culture. If the culture is ripe and it is acceptable to abuse the clients, you know it is about to happen. Like an early morning fishing trip, the water is calm almost peaceful, the day is moving forward without much effort and then the big one bites.



One of the businesses… Continue

Building your Client base

Posted on August 13, 2015 at 7:01pm 0 Comments

I've had many conversations on this topic.  Almost all of those conversations have been focused on getting clients into the chair.  The more I hear this conversation the more I'd like to change the direction of our focus.  Well, I mean I realize this is not how I have grown my base.  I've focused on what I had control of, how I interact with the client that is currently in my chair.

The clients that end up in our businesses/ the chair arrived there in one of these…

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Comment Wall (2 comments)

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At 5:33am on October 2, 2014, Ang Angela said…
Thanks a lot! :))
At 10:39am on August 28, 2010, fumi said…
thank you bill : )
 
 
 

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